Soft skills are abilities that can help an individual make use of his knowledge and professional expertise to deliver top performance. Get dedicated to excellence – do it our way!
VITA Award for “Competencies for the Labour Market” (2013)
EC Good Practice Award for “Competencies for the Labour Market” (2006)
European Business Award (2006)


It is an ability and intention to take a role of a group leader. It represents the desire and determination
to lead others not only on the basis of formal authority. 

  • ability to be responsible for a team
  • ability to manage subordinates and give orders
  • ability to use formal power
  • ability to lead a meeting
  • ability to delegate tasks
  • ability to develop and protect the team
  • ability to motivate and support team members 
  • ability to provide feedback 
  • ability to develop subordinates

Problem solving

It is an ability to recognise/identify and name problems in time, evaluate them, consider various
aspects, choose correct solution, realise it and verify the result of the solution.

  • ability to understand the essence of a problem
  • ability to distinguish between important and unimportant
  • ability to see and understand causes, consequences and wider implications of a problem 
  • ability to deal with a problem systematically
  • ability of real evaluation of a problem (not overestimating or underestimating it)


It is ability to work focused, intentionally and perseveringly on any given task. An independent individual
tries to do as much as possible without any contribution of others. He/she knows his/her strengths,
weaknesses, and has not to be controlled too much.

  • ability to be initiative
  • ability to work with full concentration 
  • ability to acquire information, formulate solutions, evaluate and implement them
  • ability to perform self-management
  • ability to express one’s ideas and opinions, ability to sustain them
  • ability to ask for advice if necessary
  • ability to make decision based on one’s own experience
  • ability to bear up against manipulation
  • ability to judge one’s capabilities and limits
  • ability to be liable for one’s decisions and results of work

Planning and organization

It is an ability to plan and organise one’s and others’ work systematically and objectively with regard
to aim, priorities, resources and time. 

  • ability to see the whole picture ( i.e. understand a situation)
  • ability to split the whole into parts and understand mutual relations
  • ability to evaluate resources required to carry out work 
  • ability to set priorities
  • ability to coordinate one’s own work with the work of others
  • ability to foresee
  • ability to act systematically and rationally

Influencing others

It is an ability and intention to persuade, influence and affect others in order to get their support for an
aim or have an intended impact on them. 

  • ability to use various methods of persuasion
  • ability to use presentation skills in extraordinary, effective and original way

Customer orientation

It is an interest and effort focused on identification and meeting customers’ needs.

  • ability and willingness to meet customers’ wishes
  • ability to feel needs and interests of others
  • ability to use win-win negotiation strategies
  • build up and develop relations with customers
  • ability to adapt (product, approach etc.) to customers


It is an ability to communicate actively (incl. presentation skills), listen and argue

  • ability to take reactions of others into account (ability to understand verbal and non-verbal information)
  • ability to overcome barriers in communication
  • ability to accept and work with arguments of others
  • ability to express oneself clearly and comprehensibly
  • ability to express oneself in writing
  • ability to be assertive, express disagreement
  • capability of self-reflection
  • ability to adjust communication style, get attention of recipients and anticipate their reactions
  • ability to present information to others

Stress resiliency

It is an ability to manage stressful situations, barriers, failures and frustration.

  • ability to manage one’s emotions
  • ability to adapt to unexpected situations, problems, people
  • ability to concentrate in stressful situations
  • ability to overcome barriers
  • ability to cope with failures


It is an ability to participate in group work actively and responsibly. It is contrary to excessive competitivity
or preferring to work separately.

  • ability and willingness to share one’s knowledge and being helpful
  • ability to be tolerant and respect visions and opinions of others
  • ability to follow set rules
  • ability to keep focused on a common goal
  • ability to participate in common tasks
  • ability to solve problems in group communication and cooperation
  • ability to appreciate the contribution of others and provide them with feedback
  • ability to create supportive environment
  • ability to take on group roles and positions
  • ability to accept tasks and delegate them


It is an ability to look for opportunities actively, initiate changes and bring new ideas in order to increase
achievement, economic growth, efficiency, quality or other benefits or results. Creative thinking and creative
work comprehend intuition, internal motivation, ideas creation, risk managing and readiness for changes.

  • ability to notice opportunities and evaluate them critically
  • ability to come up with ideas and realise them
  • ability to elaborate ideas into the form of formal intentions and concepts
  • ability to accept risk
  • ability to cause and accept changes


It is an ability and interest to perform a work well or according to standard for excellent performance.

  • ability to achieve required performance
  • ability to set aims and tasks
  • ability to identify priorities
  • ability to improve/optimise working process and operations 
  • ability to perform tasks on time regardless of pertinent problems and barriers
  • ability to work precisely and according to technological process
  • ability to make decisions and accept suitable solutions and process

Proactive approach

It is an ability and willingness to provide performance above individual’s duties, requirements and
expectations. Proposals for work improvements, increase of work performance and results, finding
or creation of new opportunities, and problems solving are manifestations of this skill.

  • ability to act anytime, be dynamic and decisive
  • ability to be personally engaged above the individual’s duties
  • ability to put effort and realise activities to achieve the aim regardless of various barriers 
  • ability to act positively and obligingly


It is an ability to apply operative and adaptive approaches in thinking, behaviour and managing of tasks
and situations the individuals face. It is also an ability to change or adapt one’s working habits, behaviour
and work effectively in new or changing conditions.

  • ability to accept new ideas and approaches
  • ability to change working style and procedures according to actual needs
  • ability to provide alternative perspective, creative approach, innovative way of thinking 
  • ability to use non-standard methods

Life-long learning

It is an ability and willingness to receive new information and participate in short-term and long-term
educational programmes. 

  • ability to satisfy the natural thirst for knowledge
  • ability to improve himself/herself
  • ability to search for information
  • ability and willingness to invest time and energy in one’s development
  •  ability to learn new skills

Exploring and orientation in information

It is an ability to search, find, recognise, select valid or/and important information for given situation.
It comprehends also some forms of examinations, finding information and their processing, and not
being satisfied with superficial or incomplete information.

  • ability to search for information
  • ability to consider and evaluate various data sources and information channels
  • ability to distinguish and verify relevancy of information
  • ability to create and organise documents
  • ability to transfer and receive information, as well as processing it
  • ability to work with databases
  • ability to use ICT technologies

Communication in foreign languages

Businessman, employee, poet, nurse, politician, scientist, computer geek: they all play different roles in life. Yet each of them could come up with a convincing argument for learning foreign languages. The reasons may be realistic as well as idealistic, but they have one thing in common – to communicate.

  • ability to communicate with people in different cultures and places
  • ability to obtain insight into one’s own language and culture
  • ability to act with greater awareness of oneself, other cultures and one’s attitude towards them
  • ability to gain direct access to a wealth of information
  • ability become part of the global society and market, i.e. develop cross-cultural understanding
  • ability to overcome shyness in using the foreign language to speak and write




We know how to assess: With our unique tool, the method of Colour Association (CA). We have over 30 years of experience based on research. More than 500,000 people have been assessed worldwide, and this number is growing every day.
The CA method is applicable whenever there is a need for a deeper, holistic insight into issues of interest.
It is one of the few methods dealing with assessing and evaluating “authentic uncensored associations”. Words elicit mental responses to which the subject assigns one of the eight given colours. Once responses are assessed against a standard set, we can fairly accurately describe the psychological characteristics of an individual.

What makes CA a truly pioneering method in this field is its ability to combine stimuli (such as pictures, words, songs, video clips, and even aromas) with a set of colours to trigger the most comprehensive and accurate responses. Neuronal pathways are activated within a millisecond by the association of colours with stimuli.

How do we achieve this with just eight colours, or more precisely, eight coloured spheres? In this diagnostic method colours do not allude to their traditional, symbolic meaning, as people might often assume. The reason for using colours in detecting associations and their psychological dynamic in a complex psychological field is that each colour represents a part of an exactly measurable frequency range. For more details and clinical proof, please download the PDF.

On 6th September 2012, the CA method was patented in accordance with U.S. law, affecting 146 countries worldwide.

Find out more about the method at



For individuals

We can assure you that soft skills are critical for being successful in your professional as well as private life. Acquiring them will make you eminently employable. Experience our individual coaching or interactive forms of education and training. Achieve excellence in life, work and leadership!
Changing one’s attitude is key. We can help you enhance your performance and raise the level of your competencies. Benefit from your personal development, and enjoy better interaction with others.
Determine the level of your abilities, get trained and reassessed for improvements.
We deliver results.

Individual Diagnostic

provides a deep insight into your personality dimensions, performance characteristics and description of your development needs. Example of the individual diagnostic report is available HERE.

Individual Coaching and/or Mentoring

can develop self-awareness of your habits, identify and help achieve your personal goals. Our training focused on competencies has received three awards.

For more information, contact SoftSkillers.



For groups

Only fully functional teams can achieve outstanding results. You need to remove barriers to communication, find effective ways of solving problems or conflicts, and strengthen the team spirit. Take advantage of the synergies of individuals and boost your team’s efficiency. SoftSkillers know how.
We can assess, provide training, and then reassess the level of your competencies so that you could see your progress. Push yourself and achieve excellence with us.

Team diagnostic

We develop profiles employee group, and provide professional psychological counselling. The output may be used for improving the effectiveness of teams and/or virtual teams, HR audits or other HR tasks.

Team training

Our training produces results. It is delivered on several levels, allowing for gradual improvement of specific skills. Interactive forms of education and training will help you upgrade your skills throughout your career.

Team coaching

Suitable for any team or group that could use a confidential, empowering, professional coaching relationship to enhance effectiveness and desired outcomes.
The program was given several awards for quality and innovation.

Become a partner

- •  Join the group of Softskillers
•  Train yourself and get a certificate
•  Improve your business with the SoftSkillers solution
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If you wish to become a certified SoftSkiller, it could be simple.
Just attend the training, and you will obtain:
  • A certificate
  • Access to individual and/or team diagnostics
  • Materials for training soft skills in companies
  • Full support for tutors and mentors
Training structure
  • Introduction to training
  • Select didactic principles
  • Teaching skills (e.g., using the video Mr Perfick, the Trainer)
  • Methodology and structure of the training programmes
  • Introduction to competencies
  • Training of selected competencies
  • Demonstration of relevant video programmes
  • Theory of the CA method and interpretation of diagnostic outputs
  • Examples of using group diagnostic profiles; interpreting one´s own diagnostic profile; how to use the SoftSkillers portal
  • Discussion, Q&A
Contact the SoftSkillers.